Thursday 10 July 2008

I need the site live now, and oh...

Yes, the saga of the site that 'must be live in 7 days' gets better. Actually, they got the date of the magazine advert wrong, they needed it live that day! But we've had to continue aiming for the end of this week.

Except, the customer is now adding more complications into the project. For example - "What do we do when there aren't enough products in a sub category? Can you fill the page with something else?"

The obvious answer is not to have such 'elite' sub categories. Easy and simple answer. At this stage in the project, when they are desperate to go live (and before that they need to load products) then I really don't think it's time to start adding complications such as adding a random number of space fillers.

I blame the account manager for letting go of the reigns, yet again. Every project he does this and doesn't keep the customer focused on getting the site live for the same day that the advertising is going live. He seems to think that every question is a chance of making more cash, although the price stays fixed, so no idea what he's on.

Hopefully with time I'll teach him the right ways, but when time is not on my side and he's asking silly questions, the answers he gets are brief, to the point and probably not the sort of answers he is expecting!

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